drew.d.lenhart

programming, software, technology, anything on my mind...

About

Drew D. Lenhart

I've been working in Information Technology for 13 years. I've held positions in Help Desk, Telecom, Operations, Software Development, and Application Support. I enjoy programming professionally as well as personally. PHP is my go to language using Laravel, Slim, or whatever programming language suits the job best.

Programs in: PHP, Javascript, Python, Powershell, C#, AutoIT, HTML, CSS.

Frameworks: Laravel, Slim, JQuery, Node.js, .Net.

Interests: Programming, PHP development, automation, Jenkins, technology, RDA, full stack development, servers, writing.

Contact: dlenhart at gmail.com

Favorite Sites:
reddit, /r/programming, Brackets, Google Mail, Digg, Slashdot, Den of Geek, jQuery Mobile


Resume

Professional Experience

SENIOR SYSTEMS ANALYST – IT – APPLICATION SUPPORT
October 2017 – Present
FRONTIER COMMUNICATIONS Fort Wayne, IN

-Application support for Pega 7 platform as well as Production/Test/Integration/Staging environments.
-Maintain variety of internal web based applications hosted on Windows 2012/2016 & Red Hat Linux.
-Development of internal applications using PHP Laravel/Slim.
-Development of Robotic Desktop Automation applications using Pega Robotics.
-Identify and develop solutions for automation using Python or Powershell.

SYSTEMS ANALYST – IT – APPLICATION SUPPORT
May 2015 – October 2017
FRONTIER COMMUNICATIONS Fort Wayne, IN

-Responsible for application support for Frontier.com.
-Responsible for Sitecore CMS deployment and operational support for Frontier.com Help Center.
-Maintain variety of internal web based applications hosted on Windows 2003/2008/2012.
-Support and develop internal team websites using HTML5, PHP, jQuery, AmCharts, Bootstrap, and MSSQL.

REP II, TECH SUPPORT – DEVELOPER: OPERATIONS MONITORING
Aug 2014 – May 2015
FRONTIER COMMUNICATIONS Fort Wayne, IN

-Project lead for Operations Health Check System.
-Developed company application Health Check scripts using AutoIT.
-Developed Health Check System user interface using HTML5, PHP, jQuery, Bootstrap, and MSSQL.
-Identified and coded scripts for daily automation.
-Maintained Windows Server 2012 Virtual Machines.
-Support internal Operation's websites.

REP II, TECH SUPPORT – SHIFT LEAD: OPERATIONS MONITORING
July 2012 – August 2014
FRONTIER COMMUNICATIONS Fort Wayne, IN

-Ensuring employees tasks and day to day operations are complete.
-Monitor trouble tickets and alerts using Remedy and BMC Patrol.
-First level support and tracking of problems.
-Consulting with multiple levels of tech support.
-Monitoring and coding of company Health Check scripts utilizing AutoIT.
-Monitoring of multi-platform systems Windows Server 2K/2003/2008, Unix and AS/400/iSeries systems.

TELECOMMUNUCATIONS SPECIALIST
November 2005 – July 2012
INDIANA UNIVERSITY SOUTH BEND South Bend, IN

-Responsible for maintaining the Nortel PBX phone system. Includes the moving and adding of campus phone lines and telephony maintenance.
-Responsible for running voice and data cabling as well as running fiber optic cable and termination of lines.
-Responsible for moving campus computer equipment on the network.
-Deployment and maintenance of HP 5406/5412 network switches.
-Deployment of HP MSM 422/460 wireless mobility access points.

Co-owner, Developer, Designer
March 2011 – May 2015
Moray Labs LLC. South Bend, IN

-Developer launch partner with HP/Palm for the HP Touchpad tablet.
-Developed HTML5 cross platform apps for webOS, Android, and iOS.
-Developed modern web 2.0 websites.

HELP DESK CONSULTANT
August 2007 – July 2008
INDIANA UNIVERSITY SOUTH BEND South Bend, IN

-Conducted proper techniques of troubleshooting problems on campus computers.
-Issued tickets in the Falcon Management System to be distributed to appropriate departments for maintenance.
-Assisted faculty, staff, and students with technical problems concerning passwords and account issues.

Summary of Qualifications and Skills

-Highly adaptable and resourceful—rapidly learns new procedures and processes, quickly adjusts to changes in schedule, environment and organizational objectives.
-Self-motivated and goal-oriented, thrives in both independent operations and team dynamics.
-Advanced technical troubleshooting.
-Skilled in HTML(XHTML,HTML5), JavaScript, CSS, PHP, Python, AutoIT, MySQL, MSSQL, Pega Robotics
-Proficient in Windows Server 2K/2003/2008/2012/2016, Unix, and AS/400 systems.
-Proficient in Windows 7/10, Mac OS, Linux, Microsoft Office Suite, Adobe Dreamweaver.
-Skilled in Adobe Photoshop and intermediate graphic design.

Education

Indiana University